Turn one-time snackers into weekly regulars.
Office snack decisions happen in 30-second breaks. This prototype rebuilds the Cafe tab around Snacc, trust labels, and one-tap reorder — the three levers we heard repeatedly in user interviews.
Try the full flow
- 1. Tap an office chip or the Snack Mode banner.
- 2. Add Vietnamese Cold Coffee + Chili Cheese Toast.
- 3. Place order → watch tracking → rate on delivery.
- 4. Return home → tap Repeat your coffee break for 1-tap reorder.
UX heuristics we follow
Nielsen's 10 + a few UX laws — mapped to concrete screens.
- 1Visibility of system statusETA badge, cart badge, live order tracker, snack-window banner.
- 2Match with the real worldLanguage mirrors the office break — “4 PM snack”, “Team Tea”, “Filling under ₹149”.
- 3User control & freedomBack arrows on every screen; qty steppers with − / +; “Undo” on cart removals.
- 4Consistency & standardsSame LabelChip, ItemCard, and Section components across screens.
- 5Error preventionFree-delivery progress bar prevents surprise fees; portion/temperature labels prevent bad picks.
- 6Recognition over recallYour usuals, Repeat your break, Most reordered near your office — all pre-surfaced.
- 7Flexibility & efficiencyOne-tap reorder for regulars; browse-and-decide for new users.
- 8Aesthetic & minimalist designOnly 3 bottom-nav tabs; each card shows max 2 trust chips.
- 9Help users recognise & recover from errorsEmpty cart has a clear next step (“Browse snack mode”).
- 10Help & documentation“What our labels mean” legend on home explains every trust chip.
- 11Hick's LawMenu split into 5 snack windows + 6 office chips — smaller decision sets, faster picks.
- 12Fitts's LawSticky bottom CTAs (Add to cart / Place order) are large and thumb-reachable.
- 13Jakob's LawDelivery-app patterns users already know: sticky ETA, ADD button, cart bar.
- 14Peak–end ruleDelivery moment ends with celebratory success + 6-chip feedback — not a long form.
- 15Zeigarnik effectProgress bar to free delivery + tracking checkpoints keep the task open in mind.